Last updated: June 2025
Celestine Ltd. (hereinafter referred to as "the Company", "we", "us", or "our") operates the Celestine official website (hereinafter referred to as "this Website"), places great importance on the protection of your personal data and privacy.To ensure you can enjoy our services with confidence, we would like to clearly explain how we collect, use, protect, and share your information through this Privacy Policy. We encourage you to read it carefully to understand your rights.
1. Scope of This Privacy Policy
This Privacy Policy covers how this Website handles personally identifiable information collected when you use our services. It does not apply to third-party websites linked on this site, nor to individuals or organizations not commissioned or managed by us.
By becoming a member of Celestine official website or making a purchase, you are deemed to have thoroughly read, understood, and agreed to the terms of this policy.For specific services on this Website, additional terms may apply depending on the nature of those services.
2. Information We Collect
2-1. Information you provide directly:
When you perform the following actions, we may collect personal data including but not limited to:
- Account registration: name, email address, mobile number, date of birth, physical address…etc.
- Placing an order: shipping address and payment-related information.(Payments are processed through third-party payment providers; we do not store your bank or credit card details.)
- Customer service or post-purchase support: any data you provide when contacting us.
- Subscribing to our newsletter or joining our official LINE account.
2-2. Automatically collected information:
- Browsing behavior: such as pages visited, clicks, time spent, items added to cart…etc.
- Device information: including IP address, browser type, operating system, device model, and more.
2-3. Cookies:
Used to improve your browsing experience, conduct analytics, and personalize product recommendations.
3. How We Use Your Information
- We may use your information for the following purposes:
- Order fulfillment, delivery, and post-sales support.
- Sending order notifications, shipping updates, and responding to inquiries.
- Marketing and promotional purposes (e.g., new arrivals, exclusive offers – you can unsubscribe at any time).
- Member services and event invitations.
- Website analysis and optimization of the shopping experience.
- Compliance with legal or regulatory obligations.
4. Data Storage, Protection & Third-Party Services
4-1. Platform operations and data storage
This website is powered by SHOPLINE, which provides system and hosting services. Your data is stored on SHOPLINE’s servers with robust encryption and security measures in place.
4-2. Payments and logistics
All payment transactions are handled by third-party providers (e.g., SHOPLINE Payments, Apple Pay… etc.). We do not store your full credit card or bank account information.Shipping-related data may be shared with logistics partners (e.g., 7-Eleven, FamilyMart, or other shipping providers) for order fulfillment purposes.
4-3. Data protection
- All third-party service providers are required to adhere to personal data protection standards and maintain confidentiality. Only authorized personnel may access your data.
- Please keep your account credentials secure and do not share them with others. We are not responsible for any misuse of your account due to compromised login information.
- If you use a shared or public computer, always remember to log out your account and close the browser to prevent others from viewing or obtaining your personal data.
5. Data Sharing and Disclosure
We do not sell, trade, rent, or disclose your personal data to third parties, except under the following conditions:
- With your written consent.
- To fulfill your order, data may be shared with logistics or payment service providers.
- When required by law, or in accordance with government or regulatory authority mandates.
- To protect your physical safety, freedom or property.
- For statistical or academic research conducted in cooperation with public agencies or academic institutions, where the data has been anonymized.
- If your actions on this Website violate our terms of service, or may harm the rights of this Website, other users, or third parties, we may disclose your data to identify, contact, or take legal action as necessary.
- If the disclosure is in your best interest.
We use cookies to store and track user preferences, improve website performance, and provide personalized product recommendations.You may disable some or all cookies through your browser settings, though some features of this Website may not function properly as a result.
7. Your Rights
As a member, you may:
- Access and view your personal data through your account.
- Unsubscribe from marketing communications and newsletters.
- Request to correct, delete, or stop the use of your personal data at any time by contacting us at: contact@celestine.tw
8. Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy at any time. Updated versions will be posted on this Website without prior notice. We recommend reviewing the policy periodically to stay informed and protect your rights.
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Thank you for choosing Celestine.
May our jewelry bring you light and strength every day.
May our jewelry bring you light and strength every day.
Celestine, Jewelry That Glows from Within
